Privacy Policy

Website: https://shilpas.org

 

  1. Who We Are

Welcome to Shilpa’s Illuminating, a platform offering holistic healing services including Hypnotherapy, Sound Therapy, Graphology, Reiki, Numerology, and more. Our website address is: https://shilpas.org. We are committed to respecting your privacy and protecting your personal data.

 

  1. What Personal Data We Collect and Why

We may collect:

  • Your full name, email address, phone number
  • Details shared during booking, contact forms, or therapy consultations
  • Information shared during online/offline sessions
  • Any notes or observations made during therapeutic work (for continuity of care)
  • Website usage data for analytics and experience improvement

Purpose: This data is collected to:

  • Schedule sessions and provide personalized healing services
  • Communicate with you effectively
  • Maintain continuity and confidentiality in therapy
  • Improve our website, services, and client experience

 

  1. Confidentiality in Therapy Sessions

We maintain strict confidentiality regarding everything shared during your therapy sessions, consultations, or assessments. Your personal, emotional, and spiritual information is never shared with third parties without your explicit consent—unless required by law or in case of safety concerns.

 

  1. Comments

When you leave comments on the site, we collect:

  • Data shown in the comment form
  • Your IP address and browser information for spam detection

If you use the Gravatar service, an anonymized hash of your email may be shared with them. Gravatar Privacy Policy

Once approved, your profile picture may be visible with your comment.

 

  1. Media

If you upload images to the website (e.g., testimonials or feedback), avoid including location data (EXIF GPS), as it may be accessible to others.

 

  1. Contact Forms

Information submitted through contact or inquiry forms is used solely to respond to your queries or book sessions. We do not share this data for any unrelated purpose.

 

  1. Cookies

Cookies may be used to:

  • Store your preferences
  • Improve your browsing experience
  • Save form data (if you leave a comment or fill forms repeatedly)

Cookies related to login or site preferences are temporary and automatically deleted after a period.

 

  1. Embedded Content

Some pages may include embedded content (e.g., meditation videos, YouTube content, articles). These behave as if you visited the original site, which may collect its own data.

 

  1. Analytics

We may use analytics tools (e.g., Google Analytics) to monitor how visitors interact with our site, in order to improve the healing resources we provide.

 

  1. Data Retention

We retain:

  • Therapy session details (with your consent) for continuity of care
  • Contact form submissions
  • Comments and related data
  • Personal data for marketing purposes (only with consent)

 

  1. Who We Share Your Data With

We do not sell or rent your personal data.

However, we may share it:

  • With trusted therapy or wellness partners (only if needed and with your consent)
  • With our administrative team or digital service providers under confidentiality agreements
  • If legally required or to protect someone’s life or well-being

 

  1. Your Rights Over Your Data

You have the right to:

  • Access, correct, or delete your data
  • Request an export of the personal information we hold
  • Withdraw consent at any time

📧 Email: shilpachavan12.12@gmail.com

 

  1. Where We Send Your Data

Visitor comments and messages may be scanned by automated spam detection services.

 

  1. How We Use Your Data

We may use your information to:

  • Schedule therapy sessions
  • Communicate about upcoming appointments
  • Share healing resources or session notes (with your permission)
  • Send updates about new services, workshops, or wellness events (only if you opt in)
  • Improve our website and personalize your experience

 

  1. How We Protect Your Data

We use:

  • Secure storage of therapy session notes (physical or digital)
  • Regular malware scans and encrypted web hosting
  • Limited internal access only to authorized staff
  • Confidentiality training for anyone involved in client handling
  1. Data Breach Procedures

In the unlikely event of a data breach, we will:

  • Notify affected users (if legally required)
  • Investigate and address the issue immediately
  • Strengthen data protection measures
  1. Third-Party Disclosure

We do not share your identifiable personal data with third parties unless:

  • Required to deliver our healing services
  • Bound by confidentiality
  • Legally required

General, non-identifiable visitor statistics may be used for analytics and business growth.

 

  1. Third-Party Links

Our site may include links to helpful third-party resources. We are not responsible for the privacy policies of those websites. We recommend reviewing their terms before engaging.

 

  1. Community Guidelines

This healing community is built on mutual respect, emotional safety, and personal growth. Individuals must be emotionally stable and respectful. Any behaviour that disrupts the space may result in revoked access at the sole discretion of the founder.

No spamming or emotionally abusive behaviour will be tolerated.

 

  1. Refund Policy

All sessions, courses, and services are non-refundable. Please ensure you are committed before booking.

For questions, email: shilpachavan12.12@gmail.com

 

  1. Contact

For any questions about this Privacy Policy, your personal data, or our services, please contact:

📧 shilpachavan12.12@gmail.com
🌐 https://shilpas.org